[I] appreciate the opportunity to talk with you about this
issue, homeland security, that matters to every one of us: The stakes, of
course, could hardly be higher. Sept. 11 drove that home in a way none of us
will ever forget. And those stakes, as we now know, aren't confined to
restoring a sense of physical safety here in this country.
We also must restore a larger confidence in the future that
lifts our spirits. To the extent people feel safe, they feel confident - and we
all know how critical consumer confidence is to generating jobs, growth and
GDP. Even now - more than five months after Sept. 11 - we're at a point early
enough in this process that the focus is less on finding answers than on asking
the right questions. And that's my objective today:Â To think through this new
challenge and new threat - and to set out a framework for securing America, for
defending our country and the ideals it stands for.
So let me start by posing three questions we can focus on
today:Â
Are we going to have to choose between security and civil
liberty - or is there a way we can safeguard both?
Are the steps we take to be more secure going to be a drain
on our economy, or can we find a way to sustain - and maybe even
strengthen - productivity?
And finally, how can we prepare ourselves to defeat this
threat - to pre-empt attack when possible, and respond and speed recovery when
that's necessary?
I know this is a concern - and a cause that animates all of
us. I also know when the issue is homeland security, my company feels a special
challenge. My point today isn't to present a TRW commercial, but simply to give
you a sense that - whether it's the surveillance systems we provide the U.S.
intelligence community - or the work we do for a customer managing the national
blood supply. The baggage-screening security project we just won this month for
the Jacksonville Airport, or our efforts in systems integration such as
building 911 systems for major cities across the country. A lot of what we do
every day at TRW touches on the kinds of technologies we'll need defend
ourselves against homeland attack.Â
We focus on the transformational technologies - systems that
respond to challenge by changing the rules of the game. And that's
critical - because the terrorists who struck us Sept. 11 changed the rules of the
gameâ?¦ forever.
Look at how they mounted their attack. Our open society
offers lots of entry points - features we like, and even love. Freedom to travel
and freedom to trade, open access, open opportunity to people of all nations,
creeds, colors and religions.
And that makes homeland defense something qualitatively
different than the traditional national security challenge.
To put it in terms of a question:Â How do we defend against
an enemy who uses our freedom and our openness against us?Â
In this effort, technology will be key. Just look at any one
of what the president and the director of homeland security have identified as
the four focus-points of the homeland security challenge:Â Intelligence. Border
security. The bio-terror threat - and the needs of first-responders.
From systems that make everything from air and train travel
safer� To safeguards that allow global commerce to continue� To securing our
ports and other points of entry, the mail and other forms of information and
package delivery� Ensuring safe access to public facilities - and even the
security of our national borders:Â In every case, we in industry will be tasked
with developing technologies that have as little negative impact as possible on
privacy, convenience, ease and speed of movement.The challenge here is using
technology to find out what we need to know in the least intrusive way
possible. If you look at it in terms of the two great goals of the American
system:Â We've got to safeguard security - without sacrificing liberty.
To the extent we're framing out this issue, there's an
economic angle to the challenge, too:Â A sense that all this additional
security will sap our productivity, slow the economy down and generally hurt
our competitiveness. It's not surprising that the first things we think of when
the issue is change are cost and inconvenience. But the fact that things must
be different doesn't mean they can't be better. The changes we make don't have
to hurt - and they might just help.
Take the issue of customs clearance along the Canadian
border, for instance. It's easy to imagine how congested it would get if we
took our customs procedures up a few notches as a result of the terrorist
threat. Indeed, this happened immediately after Sept. 11. You can visualize the
18-wheelers lined up a mile deep - and the look on those truckers' faces - and the
costs incurred.
But why does it have to be that way? What if we changed our
mind-set - what if we looked at customs clearance not as a function that has to
happen 50 yards from some imaginary stripe on the ground dividing one country
from another - and looked at a 50-mile zone on both sides of that line: A virtual
border, in which the customs function could be staged to manage security and
ease the flow of commerce? Surely we could build a system that would safeguard
our security - and our productivity.
Or consider the same sort of new thinking applied to port
security around the country. U.S. ports handle about 6 million shipping
containers a year, inbound and outbound. That's 16,000 a day. If that kind of
volume makes it impossible to search manually every container coming into this
country, maybe the technology community can develop a system that scans them as
they're off-loaded. And if steel containers can't be scanned, maybe we can
develop durable fiberglass containers that are scan-able. You see where I'm
going: We're at the very beginning of this process - we literally have no idea
what kind of creative solutions American ingenuity will bring to the homeland
challenge, and how they might actually increase security and facilitate the
flow of goods and people to and through this country.
If technology can help on the homeland security front, it's
also a key tool as we wage the War on Terror beyond our shores as well. One of
the lessons learned in the two post-Cold War conflicts the United States has
been involved in - both the Gulf War and the war in Afghanistan - is that
technology and information triumph over bulk.
You saw both the technology and the tactics of this new sort
of warfare on display in Afghanistan, with the emphasis on small Special Ops
teams, on pilotless drones and laser-aided targeting - in our ability to find the
needle in the haystack, and hit it - and the accent on speed, stealth and surgical
strikes.Â
If that's the nature of the challenge - now let's look at the
nature of the threat.
I can't even begin to cover all the aspects of this issue or
anticipate what the experts might say. But I can put in place a framework to
help us focus on the problem.
On one side, we've got attack pre-emption or
prevention - which has two dimensions:Â Gathering data on the threat - and
connecting the dots to make that data into information we can act on. On the
other side of the framework, we've got response and recovery - again two
aspects:Â the counter-attack, whatever shape that takes - and the recovery
effort:Â Everything you do after you've been hit to save lives and restore
order.
Clearly, our goal must be to create as much space as
possible on the pre-emption/prevention side of the line - to discover and defuse
the "ticking time bombs" President Bush warned about in [the] State of the
Union [address]. But the cold, hard truth is, we also must be prepared to cope
with the homeland threat in terms of response. If you can't stop a specific
attack, you want to counter it, contain its consequences, and speed the
recovery.
Let's look at this framework in terms of practical fact - with
some real examples of what we are doing now, and what we'll have to do to meet
the homeland security challenge on all fronts. Let's start with pre-emption and
prevention.
The first objective is early warning - information timely
enough to let us stop an impending attack before it hits home, by rolling up
the terror cells preparing to inflict it. We know that requires not only
effective human intelligence - the province of the FBI, the CIA and the military
intelligence community - but we'll also need superior technical intelligence,
surveillance, reconnaissanceâ?¦ both airborne and spaceborne.
The technology may be complex, but objective is simple:Â We
need to see, to know, and to understand. We've got to collect information - and
connect the dots in time to thwart an attack.
When terror is the enemy, time is the high ground. We need
time - as much time as possible between the moment our intelligence community
tells us the terrorists have set an attack in motion, and the time the event
takes place.
That's why my company is working to push forward
"speed-of-light" weapons:Â ground-, air- and space-based laser systems that
will give us the ultimate in rapid response. When time is of the essence, speed
of light response can spell the difference between defending against an
attack - and stopping that attack before it begins.
This isn't Buck Rogers:Â Right now, a system called
THEL - that's the acronym for Tactical High Energy Laser - can shoot down multiple
Katyusha rockets. If you can respond at the speed of light, it gives you more
of a very precious commodity:Â Time. And in the war against terror - time can
save lives.
Now, let's cross the line to the other side of our
framework:Â To the capabilities that will allow us to respond to any attack
that, in spite of our best efforts, does take place. My focus today is on the
response we make here at home - the emergency effort we undertake to save lives,
to contain the threat, and restore calm.
Here, the key is coordination:Â The integration of
information and operations across a range of government agencies at different
levels, sharing information and resources using a wide array of technologies.
That's the nature of our networked world today:Â strength
doesn't come from any single solution, but from systems integration - from a
collective capability that makes the whole greater than sum of its parts. The
biggest challenge is overcoming our own information straightjackets.
To see how serious this systems integration challenge really
is, think back with me to the first moments after the plane hit the Pentagon
[on] Sept. 11, and the challenge faced by the first responders to the scene.
You had DoD officials, obviously. But within minutes, you
had other federal players as well:Â The FBI. The FAA. The Department of
Transportation. You had state agencies:Â Virginia's National Guard. The state
police. You had local responders, from Arlington County Fire and Police and EMS
teams. And they put out the call to their counterparts in neighboring counties,
bringing in fire and police and EMS elements from Fairfax, VA, and across the
river in Washington, DC.
That's an alphabet soup of agencies - federal, state and
local:Â 16 different groups of responders, just counting up the ones I've
namedâ?¦. All of them intent on a single goal - saving lives. But could they talk
to each other on a single network? Could they coordinate their response, to put
the right capability in the right place at the right time - real-time?Â
It shouldn't really surprise you to know they didn't have
one single, seamless system to coordinate their efforts. In fact, the local
police ended up talking to one another over a single, publicly accessible
frequency - with all the chaos and cross-talk that comes with that.
There must be a better way - and there is. Sometimes you get
to systems integration by building a new network from scratch. Sometimes the
right answer is one that ties together existing, separate systems into a full,
flexible, functional network. There is no right way. We've got to be open to
both approaches - and all manner of others in between - that meet the need for
interoperability in crisis response.
That said, I want to offer a couple of qualifications.
First:Â technology is a tool - not a silver bullet. All the integrated technology
in the world isn't worth much unless we also think through the human
integration issues - the command and control, "who's-in-charge" issues, so that
the inability to contact one key person doesn't break the chain of command, and
bring the entire effort to a standstill. Governments at all levels are going to
have to work out protocols and procedures and a pecking order for emergency
situations - before the moment of crisis. This may well be the most difficult
challenge.
On one level, creating the kind of systems integration I've
been talking about today poses a cultural challenge to the United States - a test
to the system of government we've grown used to for more than 225 years now. A
country like the United Kingdom has a tradition of national systems and
national programs - and an acceptance of action by a national authority. In the
U.S., that's different:Â Here, our tradition of federalism makes national
solutions difficult, if not undesirable.
None of which means we have to abandon federalism to fight
terrorism. Far from it - one of the strengths of the American system is it
enables so many different approaches to meet public needs and advance the
public good. Instead of arguing over a national I.D. card, for instance - what
about building a device that allows any police vehicle in any jurisdiction to
scan any state driver's license, and read the information on it? If we have
inter-operability - we don't need absolute uniformity. We get the capability we
need, without abandoning a governing system that's served us so well for so
long.
What I'm trying to underscore is the change in mind-set we
need to make our mission a success. Government agencies will have to learn to
do things differently - breaking down many of the walls between governing
entities, and between government and private industry, that presently limit
information sharing and coordination.
We can't just let localities go their own way. The federal
government has to play a key role, even when it comes to issues relating to
local response.
This isn't a matter of dictating what to do from
Washington - it's a matter of setting standards that will allow interoperability
while preserving freedom of action at the local level. All of us know better
than to put our faith in some all-knowing central authority: it doesn't work in
government - or in business. And in addition to setting standards, the federal
government needs to provide funding, as they've begun to do in the current
budget. Each municipality and each state is going to have to increase spending
on homeland security - but even now, it's clear states can't do it alone. In
fact, the federal government should tie those two roles together, making its funding
contingent on stepping up to common standards. That's how federal funding works
in areas as diverse as education, health care policy and welfare reform - the
feds set the standards, provide the funds, and leave states and localities free
to determine the best way to get to the goal. There's no reason the same
formula can't be followed to facilitate and focus the homeland security effort.
In addition to government-to-government coordination, to
bridge the space between private and public sectors, we'll need to develop new
modes of cooperation and communication where public safety and public security
are concerned. We need to build a private-public partnership - with an accent on
information-sharing in particular - to make homeland security fully effective.
Take the experience of two public-spirited companies in
responding to the crisis on 9/11. AT&T maintains more than 200 shipping
containers of emergency response telecommunications equipment, ready to be
loaded onto planes and flown to a disaster scene - ready, round the clock, to be
sent anywhere in the country.
That's terrific - unless, of course, the FAA orders all
civilian aircraft grounded, as they did on 9/11. When that happened, AT&T
had to improvise Plan B:Â finding ways to get its gear to New York and
Washington without access to commercial air freight - hitching rides for some
critical containers on military transport planes - and sending others hundreds of
miles by truck or train. The same thing went for AT&T emergency personnel,
whose deployment routines called for flying to disaster sites by commercial
aircraft. Two enterprising AT&T employees in Denver - determined not to miss
their deployment - hopped an Amtrak train headed East. It took them two days, but
they got to Ground Zero, and joined the emergency effort already in progress,
or take the commitment Home Depot makes to respond to all kinds of crises and
disasters by sending in construction materials, supplies and equipment. On
9/11, Home Depot had emergency command centers set up in New York and
Washington within 90 minutes of the first attack, and had ordered 20 of its New
York and Washington stores closed to the public - so that they could preserve a
dedicated inventory supply for the recovery effort. Within a week, they had
delivered more than 300,000 emergency items to Ground Zero, everything from
custom saws and air compressors to hard hats and duct tape.
But even so, in the first moments after the attack, the only
way the head of Home Depot's response team could communicate with FEMA - the
Federal Emergency Management Agency, or, for that matter, any of the half-dozen
other public agencies is was in contact with - was through a single military
radio channel FEMA had assigned Home Depot for emergency situations. When
you're facing an event of the magnitude we saw Sept. 11, one radio channel is
an awfully thin line for all the communicating and coordinating that needs to
take place.
Clearly, what Home Depot and AT&T achieved in that
moment of crisis was impressive - and also enterprising:Â I think we can all
agree. But improvisation - no matter how successful - is no substitute for robust
response pre-planning and clear lines of communication and information in time
of crisis.
And that really brings me full circle - to the ideas I want to
leave you with today.
First, we can use our technology to protect our liberty. In
fact, when it comes to the balancing act between security and civil
liberty - technology can help us have both.
Second, the steps we take to secure our homeland don't have
to drain productivity - they can strengthen our economy and make us more
competitive. The key is taking a step back from business as usual - and thinking
our way to new solutions.Â
And finally, the best way to secure ourselves is to approach
homeland security as a process:Â To prepare ourselves to prevent and pre-empt
attack, but also to respond to - and recover from - any event that does take place,
with as little loss of life and as rapid a return to order as humanly possible.
We all know what's at stake. We all know we've got to
succeed. And I think we all know that, ultimately, our most powerful weapon in
this war is American ingenuity:Â The best talent, the best technology, applied
to the task at hand.
Phillip A. Odeen, non-executive chairman and interim CEO of
TRW, Inc., and a member of the board of directors, delivered these remarks to a
February meeting of the Executive Club of Chicago.